Multi-Property Owner and Developer in Derbyshire
For more than 15 years, TiC Heating Solutions Ltd. has worked closely with a private property owner who manages a small portfolio of properties across Derbyshire.
The properties vary in age and construction, from older, traditionally built buildings to more modern units, each with different heating requirements. What the client needed was not just a contractor, but a dependable company who understood their properties and could be relied upon year after year.
From the outset, TiC Heating Solutions took responsibility for the installation, servicing, repair, and ongoing upkeep of every boiler within the portfolio; over time, this developed into a long-term working relationship built on trust, consistency, and practical advice.
Rather than a reactive approach, servicing has always been planned and structured to reduce the risk of breakdowns. Where issues have arisen, faults have been diagnosed quickly and repaired efficiently; helping to minimise disruption for tenants and avoid unnecessary downtime. As systems aged, TiC Heating Solutions provided clear, honest guidance on whether repairs remained viable or whether replacement would be the more sensible long-term option.
Several boiler upgrades have been carried out over the years, improving reliability and energy efficiency across the properties while keeping costs under control. Because TiC Heating Solutions already had detailed knowledge of each system, decisions could be made confidently and without guesswork.
After more than a decade and a half, the client continues to rely on TiC Heating Solutions as their sole heating contractor and remains extremely satisfied with the standard of workmanship, reliability, and professionalism provided.
“TiC Heating Solutions have looked after all of our boilers for well over 15 years. From routine servicing to urgent repairs and full replacements, their service has always been dependable and straightforward; we trust their advice and wouldn’t use anyone else.”
Derbyshire Landlord and Property Developer
Large City Hospital
For more than 10 years, TiC Heating Solutions Ltd. has been responsible for the installation, servicing, and repair of boilers across a large city hospital in the UK.
The hospital operates across multiple buildings, many of which were constructed at different times and have very different heating requirements. Some areas run 24 hours a day, meaning any work needs to be carefully planned and carried out without affecting patient care or day-to-day operations.
TiC Heating Solutions has worked closely with the hospital’s estates and facilities teams to make sure heating systems remain reliable across all sites.
Regular servicing has been used to reduce the risk of unexpected breakdowns, while reactive repairs have been dealt with quickly when issues have arisen. As older boilers have reached the end of their working life, replacements have been carried out in a controlled and well-planned way to maintain continuity of service.
Because TiC Heating Solutions has supported the hospital for so long, engineers are familiar with the layout of the buildings, access requirements, and the practical challenges of working in a live clinical environment; this has helped reduce delays, improve communication, and ensure work is completed safely and efficiently.
After more than a decade of ongoing support, the hospital continues to rely on TiC Heating Solutions as a trusted contractor and remains very satisfied with the service provided.
“TiC Heating Solutions have supported our hospital sites for over 10 years. They understand the pressures of working in a live hospital environment and have consistently provided a reliable and professional service across our estate.”
City Hospital Facilities Manager
Aircraft Engine Manufacturer
For many years, TiC Heating Solutions Ltd. has provided boiler installation, servicing, and repair works for a UK-based manufacturer of aircraft engines, supporting multiple sites with differing operational demands.
The client operates large industrial facilities where reliability, safety, and compliance are critical. Heating systems support not only staff welfare but also temperature-sensitive manufacturing and testing environments, meaning failures or downtime can have a direct operational impact.
TiC Heating Solutions has worked closely with site facilities and engineering teams to deliver a practical, dependable service across the estate. Planned servicing programmes have been used to maintain reliability, while reactive repairs have been handled promptly to minimise disruption. As boilers have aged or site requirements have changed, replacements and upgrades have been carried out to improve efficiency and long-term performance.
Engineers working on site are familiar with the access controls, safety procedures, and permit systems typical of high-security manufacturing environments; this experience has helped ensure work is carried out efficiently and in line with site protocols, without unnecessary delays.
Through an ongoing relationship built over many years, the client continues to rely on TiC Heating Solutions for consistent heating support across its sites and remains very satisfied with the standard of service provided.
“TiC Heating Solutions have supported our sites for many years, providing boiler servicing, repairs, and installations as required. Their understanding of our working environment and their reliable approach have made them a trusted contractor across our facilities.”
Aircraft Engine Manufacturer Estates Manager
Care Home Provider
For many years, TiC Heating Solutions Ltd. has supported a UK care home provider with boiler installations, servicing, and repairs across several sites.
The homes vary in age and layout, and all remain fully occupied. Keeping heating and hot water running reliably is essential, particularly during colder months, and any work needs to be carried out with care and minimal disruption to residents.
TiC Heating Solutions works closely with care home managers to plan routine servicing and deal with issues as quickly as possible when they arise; engineers are mindful of the environment they’re working in, taking a quiet and respectful approach while on site.
Over the years, TiC Heating has helped the provider decide when systems can be repaired and when replacement is the more sensible option. Several boilers have been upgraded to improve reliability and efficiency, while keeping costs realistic and avoiding unnecessary work.
After many years of ongoing support, the provider continues to rely on TiC Heating Solutions as a trusted contractor and is very happy with the service they receive.
“TiC Heating Solutions have supported our care homes for many years. Their engineers are reliable, considerate, and easy to work with, and the service they provide gives us confidence that our heating systems are in safe hands.”
Care Home Regional Manager
Local School
TiC Heating Solutions Ltd. has looked after the boilers at a local school for many years, carrying out regular servicing and dealing with repairs and upgrades when needed.
The school relies on dependable heating throughout the academic year, particularly during the colder months; any issues need to be resolved quickly to avoid disruption to lessons and to keep staff and pupils comfortable.
TiC Heating Solutions works closely with the school’s site staff to plan routine maintenance and respond promptly if problems arise. Where possible, work is arranged around the school day to keep disruption to a minimum.
Over time, TiC Heating Solutions has advised on keeping older systems running safely and efficiently, as well as carrying out replacements when boilers reached the end of their useful life. This has helped the school avoid unexpected breakdowns and plan ahead with confidence.
After many years of ongoing support, the school continues to rely on TiC Heating Solutions and remains very happy with the service provided.
“TiC Heating Solutions have supported our school for many years; they’re reliable, approachable, and quick to respond when we need them. We’ve always been pleased with the service.”
School Caretaker
Beauty Salon
TiC Heating Solutions Ltd. was appointed to replace an existing boiler for a beauty salon operating from an older building.
The premises had previously been used for a different purpose and the existing boiler was outdated and no longer suitable for the salon’s needs. Reliable heating and hot water were essential, both for staff working long hours and for maintaining a comfortable environment for clients.
TiC Heating Solutions carried out the removal of the old boiler and advised on a suitable replacement that would fit the building, improve efficiency, and meet current safety standards. Care was taken to work around the constraints of the older property while keeping disruption to a minimum.
The new boiler was installed, fully tested, and commissioned, with clear guidance provided to the salon owner on how to operate the system and maintain it going forward; the work was completed efficiently, allowing the salon to continue operating without unnecessary delays.
Following the installation, the salon now benefits from a reliable and efficient heating system, and the owner was very happy with the service provided.
“TiC Heating Solutions replaced the old boiler in our salon and made the whole process easy. They explained everything clearly, worked neatly, and got the job done with very little disruption. We’re really pleased with the end result.”
Beauty Salon Owner
Military Base
TiC Heating Solutions Ltd. has carried out boiler installations, servicing, and repairs across different areas of a UK military base over recent years.
The site includes a wide range of buildings, all with different heating needs. Keeping systems running reliably is important, and any work on site needs to follow strict access and safety procedures.
TiC Heating Solutions has worked alongside on-site facilities teams to plan routine servicing and respond quickly when issues arise. Repairs and replacements have been completed efficiently, helping to keep disruption to a minimum.
Engineers are familiar with the requirements of working in a secure environment and follow site processes carefully; clear communication and a straightforward approach have helped work progress smoothly across the base.
TiC Heating Solutions continues to support the site and has built a trusted working relationship through consistent, reliable service.
“TiC Heating Solutions have supported our site with boiler servicing, repairs, and installations. Their understanding of working within a secure environment and their dependable approach have made them a reliable contractor.”
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