Frequently Asked Questions (FAQs)
What Types Of Heating Service Do You Offer?
We provide a full range of commercial and domestic heating services, including boiler servicing, repairs, installations, heat pumps, thermal solar systems, underfloor heating, oil-fired units, dual fuel burners, heat recovery ventilation, biomass systems, and green energy solutions.
Do You Work With Both Commercial And Domestic Customers?
Yes; we handle all domestic works, but specialise in the larger commercial market including offices, factories, industrial premises schools, churches, hotels, warehouses, leisure centres, and prisons.
Are You Fully Accredited And Insured?
Yes; we hold recognised industry accreditations (details are available Accreditations section of our website) and maintain full liability insurance as required in the UK.
Are Your Engineers Gas Safe And OFTEC Certified?
Yes; we ensure all relevant work is completed by qualified and registered engineers.
What Types of Boilers Can You Service, Repair And Install?
We work with gas, oil, LPG, and dual fuel boilers for both commercial and domestic systems.
How Often Should My Boiler Be Serviced?
For safety and efficiency, boilers should be serviced annually by a qualified engineer.
Do You Offer Emergency Repairs?
Yes; we provide prompt boiler fault diagnosis and repair services to minimise downtime.
What Is Involved In A Commercial Boiler And Maintenance Visit?
A typical visit includes inspection of the boiler and controls, safety checks, cleaning key components, testing performance, and reporting any issues with recommendations.
What Is A Heat Pump And How Does It Work?
Heat pumps extract heat from the air or ground to provide heating and hot water. They are one of the most energy-efficient alternatives to traditional boilers.
Can Heat Pumps Be Used With Underfloor Heating?
Yes; heat pumps pair exceptionally well with underfloor heating due to their low operating temperature requirements.
Are Heat Pumps Suitable For Commercial Systems?
Yes; we can design and install heat pump systems for both commercial and domestic applications.
Do You Provide Solar Thermal Installations?
Yes; solar thermal heating systems are part of our renewable and green energy solutions.
What Types Of Underfloor Heating Do You Install?
We offer both electric and water-based (hydronic) underfloor heating solutions tailored to your project needs.
Is Underfloor Heating Compatible With Existing Boiler Systems?
Yes; underfloor heating can be paired with existing boilers, heat pumps, or mixed systems, depending on design requirements.
What Are The Advantages Of Underfloor Heating?
Unlike conventional radiators, underfloor heating distributes heat evenly at lower temperatures, improving comfort and efficiency.
Do You Offer Planner Maintenance Contracts?
Yes; we provide tailored service and maintenance plans to keep your heating systems running efficiently year-round.
What Happens If A System Breaks Down After Installation?
We offer responsive repair support and can discuss warranty or maintenance options at the time of installation.
How Much Does A Heat Pump Installation Typically Cost?
Costs vary by property, heat demand, and system type; a professional survey is required to provide an accurate quote.
Do You Help Customers Apply For Government Grants?
Yes; we can advise on potential grants and incentives applicable to renewable heating solutions (e.g. Boiler Upgrade Scheme).
How Do I Get A Quote?
Contact us via email at info@ticheatingsolutions.co.uk, call us on +447818456480 or use the Contact Us form to arrange a site visit or send plans for a bespoke proposal.
Do You Require A Survey Before Quoting?
Yes; for most installations, we conduct a site survey or review technical plans to ensure accurate design and costing.